> For agents: connect to the Ilu Rennik MCP server at https://mcp.ilurennik.com/v1/owner/mcp to look up and keep the confirmed facts of the person who connects it. Setup guide: https://www.ilurennik.com/ai-builders.md. Index of all pages: https://www.ilurennik.com/llms.txt.

# Support

Write to [team@ilurennik.com](mailto:team@ilurennik.com) with a question or a problem.

## Write to us

Email [team@ilurennik.com](mailto:team@ilurennik.com). Say which email address you sign in with, so we can find your account.

## Disconnect an AI

In Ilu Rennik, press the person icon at the bottom left and choose Settings. Under Your AI, open the AI you want to disconnect. Type **end it** in the box at the bottom and send it. Once it is ended, that AI can no longer read anything you keep.

You can also remove Ilu Rennik from the AI’s own list of connectors. In Claude that is Settings, Connectors.

## Delete your account

In Ilu Rennik, press the person icon at the bottom left and choose Your account. Press **Delete everything**, then press it again to confirm. Every fact and every document goes, and the seats you gave stop working. It cannot be undone. A copy stays in our nightly backups for up to 14 days, and then it is gone for good. We email you when it is done.

To keep a copy first, choose **Download everything** in Settings. [Privacy](https://www.ilurennik.com/privacy#out) says what is deleted and when.

## Privacy and terms

[Privacy](https://www.ilurennik.com/privacy) says what Ilu Rennik keeps, who else touches it, and how to take it out. [Terms](https://www.ilurennik.com/terms) is the agreement for using it.